Recalls & Reminders
Referrals & Prescriptions
We offer an appointment reminder system where we call or SMS some patients the day before
to confirm their upcoming appointment. Patients may request this service from receptionists.
Long and early morning appointments are usually confirmed the day before.
This practice operates a computer based recall system for follow up of pathology results and
examination reviews. If your doctor wishes to see you to discuss recent test results, a
receptionist will call you to arrange an appointment. Please note: Results will not be given over the phone.
Reminders for follow ups and check ups are done via telephone or by reminder letter. Although
every effort is made to send prompt reminder letters, it is the your responsibility to return for
follow-up and check-ups. If you do not wish to be a part of this system, please advise your doctor.
However, please remember that these activities are designed to enhance the ability of your
doctor to provide the highest quality of care to you.
Please help us to manage our time and yours by booking your regular appointments for reviews,
referrals and prescriptions ahead of time, prior to running out of medication.
Some repeat prescriptions and referrals can be ordered via telephone, providing you have recently seen your doctor. A standard fee of $15 is generally required without an appointment
This service is at the discretion of your GP.