PrivacyThe provision of quality health care is our principal concern. Your doctor regards health information as confidential and will only collect this information with patient consent.
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the ten National Privacy Principles, available at https://www.oaic.gov.au/ A copy of our Policy is available on request. |
Feedback & ComplaintsIf you have a problem, we would like to hear about it. Please feel free to talk to your Doctor or our Practice Manager. Or send your feedback to: manager@kilsythmedicalgroup.com.au
We take your concerns, suggestions and complaints seriously. For formal complaints please contact: Health Complaints Commissioner Level 26 570 Bourke Street MELBOURNE VIC 3000 Ph: 1300 582 113 https://www.hcc.vic.gov.au/ |